PROJECTS

TECHSMITH CAMTASIA VIDEO TUTORIAL: HOW TO SHARE AND UPLOAD ARTICULATE STORYLINE PROJECTS USING AWS S3

This Camtasia video tutorial trains users how to navigate AWS S3 management console to upload and share Articulate Storyline projects. Furthermore, learners will learn how to grant read-only permission to an anonymous user by editing Bucket Policy JSON code.

ARTICULATE STORYLINE 360 PROJECT: SDK AND API FUNDAMENTALS

This Articulate Storyline 360 eLearning course trains non-developer SaaS employees to understand and explain the differences between APIs and SDKs.

ARTICULATE RISE 360: NACHA'S 2021 ACCOUNT VALIDATION RULE BASICS ELEARNING COURSE

This Articulate Rise 360 elearning course trains users how to navigate Nacha's new Web Debit Account Validation Rule for ACH transfers and the steps needed for businesses to remain compliant.

CANVA: ZENDESK TRAINING SLIDE DECK

This Canva Slide Deck trains new customer and product support specialists on how to navigate the Zendesk dashboard and the common features used to resolve support tickets.

CANVA: ZENDESK TRAINING FACILITATOR GUIDE

This Canva facilitator guide accompanies the Zendesk Training Slide Deck to keep the trainer focused on learning objectives and includes a step-by-step description of the activities and lessons.

CANVA: ZENDESK TRAINING PARTICIPANT GUIDE

This Canva participant guide accompanies the Zendesk Training Slide Deck to help participants record notes on learning objectives and activities.

TEACHERS PAY TEACHERS: STEM 6TH-12TH INSTRUCTIONAL RESOURCES

This project showcases instructional resources I created for 6th - 12th STEM curriculum using eLearning authoring tools such as Canva, Adobe Illustrator, Affinity Designer, and Procreate.

SOFTWARE TRAINING AND CUSTOMER ONBOARDING INFOGRAPHIC

This infographic highlights best software training and customer onboarding practices to increase product adoption and reduce churn.